Experienced head of IT, IT-Management consultant and accredited trainer in the field of IT Service Management (ITIL, DevOps, SIAM and PRINCE2) as well as SCRUM master and SAFe Agilist
IT management consultant with over 30 years of experience in leading and implementing successful IT projects in various sectors such as industry, restaurant and retail.
Specialist competence in IT service management, IT governance, IT strategy and Agile methods. Accredited trainer in ITSM (ITIL Master) and project methodologies (PRINCE2), and has trained hundreds of IT professionals in best practices and frameworks to deliver high quality service to customers and users.
Passionate and committed leader who always strives to improve processes, services and increase organizations' innovative capacity.
Specialist competence:
ITIL and DevOps
Management and leadership
Workshop facilitator and trainer
Strategic, tactical and operational levels of IT Service management
Structure of Services and delivery organizations
